In today's fast-paced virtual society, it seems that often customer service is lacking the sincerity it once had. So, it will always be our mission to treat customers as individuals, and remaining focused on customizing their experience with genuine concern for their satisfaction is a great way to do just that.
Our online vintage stores sell a wide variety of collectibles all over the World, and we think of everyone as our neighbor on this big round Neighborhood called Earth! So we work to treat you as our neighbor. We not only sell all over the World but we buy all over the World! So we want to hear your story and the best way to do that is by striving to be what we call "Globally Local". Though we are a company whose foundation has been built on online sales, we will always be just a phone call away if you need more personal service.
We are always humbled when we are acknowledged or a peer takes time to spotlight us. It makes all the years of work well worth while, and reassures us that we are on a good path.But we don't let it distract us in our endeavor to be a better business at every opportunity.
We work to earn our reputation with a sincere attention to not only detail but the customers needs and feedback.We love making our customers happy, and in the rare instance where we fall below our commitment, then we aren't happy until they're happy. It's not just about making things right for customers, but it's also about learning from those opportunities so that we can strengthen our ability to serve our best efforts. We will never say we are perfect, but we will never make excuses when we demonstrate those imperfections